Knowledge management case study with questions

The avoidance of a refinery shutdown because technical experts at another location could examine a corrosion problem remotely. And the third was process knowledge. The case deals with crucial issues of knowledge transfer and knowledge organization, and innovations in the field of knowledge management.

The case studies provided in this book cover subjects such as KM effectiveness gap analysis, the elicitation of intellectual capital performance, the reconfiguration of knowledge management practices and international strategic alliances.

Not only did the synthesis review build on an existing but scattered knowledge base, it introduced new knowledge products i.

studies on knowledge management

Make sure you also visit the Knowledge Management overview page. This book contains pages.

knowledge management case study with solution pdf

Now the group of 50 radiologists is using its storage handiwork to support digital teaching and the deployment of a picture archive and communications system. In the same way that our colleagues at The Rockefeller Foundation wish to support a sustainable approach to fisheries management that takes the balance of the entire system into account, we all need to approach our investments in knowledge management with the larger view of shared resources and sustainability in mind.

At the same time, there are concerns that, without some appropriate policy measures, the knowledge revolution might also contribute to increasing inequality between those who have necessary access and capabilities and those who do not.

Knowledge management construction case study

They feel that knowledge is already exchanged well within work groups and even business units, but there is little support in the culture for sharing across units. These case studies should also prove useful as teaching examples. The successful development of such a system requires a careful analysis of established work practices and available information-technology IT infrastructure. Each paper describes a specific type of information technology suitable for the support of different aspects of knowledge management. Now the group of 50 radiologists is using its storage handiwork to support digital teaching and the deployment of a picture archive and communications system. These resources can now inform the work of those working in this field, helping nonprofits and foundations learn from and build on the work of other organizations and researchers. Like any program officer worth his or her salt, the team started its decision-making and strategy-setting process with a couple of fundamental questions: What do we already know about work being done in this field? The goal is to create an online competency profile for jobs and employees within Microsoft IS. And we can share those findings through platforms like IssueLab, where they can be integrated by other organizations into their own decision-making and design processes, creating a virtuous circle of knowledge. A few of the highlights of the measurable benefits include: A big drop in the person-hours needed to solve problems as a result of improved interactions between land-based drilling engineers and offshore rig crews. The case describes their model which consists of the following six phases: strategy; competitive assessment; classification; valuation; investment; and portfolio.

The current paper compares and summarizes our experiences from three case studies on Corporate Memories for supporting various aspects in the product life-cycles of three European corporations. Each paper describes a specific type of information technology suitable for the support of different aspects of knowledge management.

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A Case Study in 'Sustainable' Knowledge Management